Leek United Building Society has reopened its flagship Derby Street branch following a six-week transformation.
The new look branch features several zones where customers can undertake traditional counter transactions, browse products and services, and enjoy relaxed and comfortable conversations in formal and informal meeting spaces. The modern surroundings incorporate an innovative community area for seminars and educational events as well as digital screens and video conferencing facilities.
Director of Customer Services, Andy Armitage said, ‘The Society’s refurbishment of our Derby Street Branch shows commitment to the local community and our branch network. Throughout the pandemic, our members have been clear that they really value the friendly face to face service that our branches offer, along with the financial guidance that our staff provide. We’re passionate about providing new and existing members with memorable experiences and our transformed branch provides the perfect environment to make this happen.’
The refurbishment has been supported by Resolution Interiors who pride themselves on delivering spaces that connect brands with people. They have worked closely with Leek United to understand the business needs, both now and into the future, and provided delivery of works from concept to construction.
The branch has been designed to suit a wide range of customer needs, encouraging visitors to engage in a way that suits them with team members on hand to answer any questions. The Society continues to offer a wide range of savings products and mortgage advice, with the space lending itself to host events alongside Society partners that offer pension, long-term investment advice, life protection and home insurance.
With a dedicated community zone, the Society is looking forward to providing a platform for its charitable and affinity partners to get involved and help enhance their relationships with both members and the local community. This space has the flexibility to be used in a number of ways, whether it be coffee mornings, educational talks or community events.
The Leek Derby Street branch is open from 9:00am until 3:00pm, Monday to Friday and 9:15am to 12:00 noon on Saturdays.