Kapten & Son, the premium European lifestyle and accessories brand renowned for its iconic backpacks and travel accessories, today announced the launch of its first dedicated UK fulfilment operation — a major milestone in the brand’s mission to become the go-to backpack brand for British consumers. The move enables Kapten & Son to dramatically reduce delivery times from 7 business days to just 1–3 business days for customers across the United Kingdom, and marks the latest — and most significant — chapter in the brand’s commitment to the UK market.
A Journey Built on Listening to UK Customers
Kapten & Son has been on a deliberate journey to improve the experience for its British customers. Previously fulfilling orders from Germany, the brand faced the post-Brexit realities that many European brands operating in the UK will recognise — customs complexities, border delays, and longer shipping times that didn’t reflect the premium experience Kapten & Son stands for.
In early 2025, the brand took a first important step by introducing a DDP (Delivered Duty Paid) shipping solution, removing the burden of unexpected customs charges from customers entirely. The response was clear: UK demand continued to grow, and it became obvious that a fully local fulfilment operation was the next logical step.
“Every decision we’ve made in the UK has been about removing barriers between our customers and the products they love,” said Michael Rawson, UK Country Manager at Kapten & Son. “First we solved the customs issue, and now we’re solving speed. With a UK warehouse, British customers will receive their orders in days, not weeks. This is us planting our flag and saying: we’re here, we’re committed, and we want to be the UK’s favourite backpack brand.”
What This Means for UK Customers
The new UK fulfilment operation — delivered in partnership with third-party logistics provider Quivo — will bring a range of immediate benefits to British shoppers:
Faster delivery: Orders delivered within 1–3 business days of purchase, down from 7
Greater reliability: Local stock management means fewer delays and improved availability
- Reduced carbon footprint: Shorter shipping routes in support of Kapten & Son’s sustainability commitments
Growing Momentum in the UK
The UK represents one of Kapten & Son’s most exciting growth markets, with strong performance across direct-to-consumer, retail, and B2B channels. With a growing community of loyal UK customers and the recent opening of its flagship store in Seven Dials, Covent Garden, Kapten & Son is positioning itself as a serious contender for the title of the UK’s most-loved backpack brand.
About Quivo
Quivo is Europe’s leading third-party logistics and fulfilment provider, trusted by over 1,450 companies worldwide. Operating from its UK fulfilment centre in Maidenhead, near London, Quivo offers flexible, scalable e-commerce fulfilment solutions — from storage, pick and pack, to same-day shipping and returns handling. Powered by its proprietary logistics software, the Quivo Connector, the platform integrates seamlessly with leading shop systems including Shopify, WooCommerce, and Amazon, giving brands full real-time visibility and control over their logistics operations. quivo.co/uk
About Kapten & Son
Kapten & Son is a premium lifestyle brand specialising in backpacks, bags, sunglasses, and accessories. Founded on a love of travel, design, and adventure, the brand has built a loyal global following with its distinctive aesthetic and commitment to quality. Kapten & Son products are available online at kapten-son.com and through select retail partners across the UK.
